1. Who we are and scope
ProjectR is the developer and service operator responsible for RAN - Royal Academy Nations (“RAN,” “the game,” or “the service”). In this policy, “we,” “us,” and “our” refer to the developer and operator. This policy covers information processed through the game, its multiplayer servers, player support, account services, and this website.
2. Information we collect
Account and profile information
Accounts are currently created through Google or Apple. We process the provider name, provider-issued subject identifier, verified-email status and email address when the provider supplies one, legal-consent versions, registration time, account and session records, and account security status. We do not receive your Google or Apple password, and we do not merge provider identities by email. Hidden internal game credentials are generated automatically and are never shown on the website.
We also process character names, appearance, class, academy, and other profile choices after gameplay begins.
Gameplay and social information
We process character progression, skills, quests, inventory, items, virtual currency, in-game actions, server and channel selections, parties, guild or friend relationships, chat messages, player reports and their available message context, block lists, and other content you submit through the service. If you choose a guild image, we process the image you select and upload.
Device, network, and security information
We may process IP address and IP-derived approximate location, app-scoped device identifier, device and operating-system information including Windows version, app version, distribution channel, language, connection records, login and security events, Apple App Attest results, and Google Play Integrity results used to protect the game and its content.
Purchases and support
For purchases, we process the store, product, transaction or order identifier, receipt environment, purchase status, verification result, and related entitlement or delivery record. Apple, Google, and our authorized website payment provider process payment details under their own terms; we do not receive your full payment-card number. We also process information you include in support, privacy, safety, or deletion requests.
Diagnostics
We may process crash information, error logs, performance diagnostics, network events, and technical events needed to troubleshoot, secure, or improve the service. The mobile app does not include a third-party advertising SDK and does not use collected app data to track you across other companies' apps or websites.
Website analytics and advertising
The website uses the Meta Pixel to measure visits and the effectiveness of RAN advertising. Meta may receive the page URL, browser and device information, IP-derived information, and limited website events such as viewing the early-access page or completing account registration. We do not include email addresses, provider identifiers, account IDs, passwords, gameplay PINs, or game activity in Meta Pixel event parameters.
3. How we use information
- Register, authenticate, secure, and administer player accounts.
- Provide multiplayer gameplay, save progress, deliver items, and enable social features.
- Process and restore purchase entitlements and respond to refund or billing inquiries.
- Detect cheating, fraud, abuse, unauthorized clients, and security incidents.
- Moderate chat and user-generated content and enforce our Terms of Service.
- Provide technical support, investigate errors, and improve reliability and performance.
- Measure website visits, completed registrations, and the effectiveness of RAN advertising.
- Comply with law, protect users, and establish or defend legal claims.
5. Data retention
Ordinary account and gameplay information is retained while the account is active and for the time reasonably needed to operate the service. After a verified deletion request, eligible account data is deleted or permanently de-identified within 30 days.
Backup copies may remain isolated for up to 30 additional days. Security, anti-fraud, moderation, and abuse records may be retained for up to 12 months or longer for an active investigation or legal claim. Purchase and accounting records may be retained for up to five years or as required by applicable law. See our Account Deletion page for full details.
6. Your choices and rights
Depending on your location, you may have the right to request access, correction, deletion, restriction, or a copy of certain personal information. You may also object to some processing. To make a request, email [email protected]. We may verify your identity before acting.
You can limit Meta Pixel cookies through your browser settings and manage ad preferences through your Meta account. Blocking the Pixel does not prevent you from creating or using a RAN account.
To permanently delete an account, follow the instructions at projectr.games/account-deletion.
7. Children
The service is intended for players aged 13 and older and is not directed to children under 13. If you believe a child under 13 has provided personal information, contact us so we can investigate and take appropriate action.
8. Security and international processing
We use access controls, credential protection, integrity checks, monitoring, and other technical and organizational safeguards designed to protect service data. Login credentials are encrypted before transmission. No storage or transmission method is completely secure.
The service may process information in countries other than your own. Where required, we use safeguards intended to protect information consistently with this policy and applicable law.
9. Changes to this policy
We may update this policy as the service changes. The revised policy will be posted here with a new effective date. Material changes may also be announced through the game or other appropriate channels.
10. Privacy contact
Privacy questions or requests may be sent to [email protected] with the subject “RAN Privacy Request.”
Developer: ProjectR
Game: RAN - Royal Academy Nations
iOS bundle ID: com.miremogaming.royalacademynations
Android package: com.ran.projectr
Country: Philippines